Delivery, Returns & Policies

Delivery of items

Delivery is free to mainland UK.

Delivery to the Channel Islands and Northern Ireland will incur a surcharge.

We do not deliver to any BFPO address.

We do not deliver any European or International orders.

We aim to ship all orders within 48hours.

We use Royal Mail, Hermes and DPD and all packages are tracked.

Our return Policy

Here at the The Little Retro Shed we understand that sometimes you can change your mind. If you do, our standard return policy for anything you buy from us is 30 days.  

If you return the goods to us, unused with all the original packaging and tags attached and in a re-saleable condition we will provide a full refund. 

In order to return an item please contact us via our contact form box (on contact us page) with your order details and reason for return and we will provide a return address.

Please note the return postage is paid for by the purchaser.

The item you are returning is your responsibility until it reaches us so for your own protection we strongly recommend that you send the parcel using a recorded/tracked delivery service that insures you for the value of the goods. We cannot refund return items that have become lost or damaged in the post while being returned to us.

Damaged Items.

Every item we sell is inspected before it is shipped, however occasionally manufacturing defects may exist or items become damaged in transit. If on receipt of your order an item is defective or damaged please contact us immediately via our contact form, which you can find on our contact us page. Should an item need to be returned as it is faulty or defective we will reimburse your return postage costs on receipt of returned goods.

This does not affect you statutory rights.

This Cookie Policy explains how The Little Retro Shed uses cookies and similar technologies to recognise you when you visit our websites and any other websites we own. It explains what these technologies are and why we use them, as well as your rights to control our use of them.

In some cases we may use cookies to collect personal information, or that becomes personal information if we combine it with other information.

What are cookies?

Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners in order to make their websites work, or to work more efficiently, as well as to provide reporting information.

Cookies set by the website owner The Little Retro Shed are called “first party cookies”. Cookies set by parties other than the website owner are called “third party cookies”. Third party cookies enable third party features or functionality to be provided on or through the website (e.g. like advertising, interactive content and analytics). The parties that set these third party cookies can recognize your computer both when it visits the website in question and also when it visits certain other websites.

Why do we use cookies?
We use first and third party cookies for several reasons. Some cookies are required for technical reasons in order for our Websites to operate, and we refer to these as “essential” or “strictly necessary” cookies. Other cookies also enable us to track and target the interests of our users to enhance the experience on our Online Properties. Third parties serve cookies through our Websites for advertising, analytics and other purposes. This is described in more detail below.

The specific types of first and third party cookies served through our Websites and the purposes they perform are described below (please note that the specific cookies served may vary depending on the specific Online Properties you visit):

How can I control cookies?
You have the right to decide whether to accept or reject cookies. You can exercise your cookie rights by setting your preferences in the Cookie Consent Manager. The Cookie Consent Manager allows you to select which categories of cookies you accept or reject. Essential cookies cannot be rejected as they are strictly necessary to provide you with services.

The Cookie Consent Manager can be found in the notification banner and on our website. If you choose to reject cookies, you may still use our website though your access to some functionality and areas of our website may be restricted. You may also set or amend your web browser controls to accept or refuse cookies. As the means by which you can refuse cookies through your web browser controls vary from browser-to-browser, you should visit your browser’s help menu for more information. If you would like more information on Cookies and our policies please contact us via our contact form. 
Privacy Policy
The Little Retro Shed is owned and regulated by The Little Retro Shed. We are a online shop and website for online purchases

When you submit information to The Little Retro Shed and through our website we do not share this data with any other company, person/s or third parties. The Little Retro Shed is committed to protecting our visitors and account holders at all times. We will only use the data in accordance with the General Data Protection Regulation, also know as GDPR – this includes all data you share with us voluntarily by you and the information we gather as you visit our websites.

By using our website, contact us or registering any details you are agreeing to our Privacy Policy and Terms of use, you are also agreeing to collection, use, and disclosure of that information in accordance with our Privacy Policy.

We actively collect information when you visit our website, when you register or enter any details or make any contact, engage, enter promotion, rate, review or take a survey. Your personal information such as full name, address, email, phone number etc will be identifiable to you and we can use to match details with yourself.

Some areas of our site or services will mean you have to submit information, this is used for the services you are agreeing to and when doing so you agree to such services.
We will collect information such as contact information, account login information, demographic info information you share and submit

We will also passively collect information, as you navigate through the website, different pages and areas, this is gathered without you actively knowing. We do this by using different technology such as Internet protocol (IP), addresses, cookies, internet tags, and navigational data collection.

We may also receive information about you from third parties, including our commercial partners, other service providers, social media platforms, search engines and enforcement or debt companies.
How we use your information:
To provide you with our services
Give you access to all services and searchable services
To administer competitions or offers you enter in to
To process payments you make
For internal administration and record keeping
To notify you of changes to our site, services, privacy policy and terms.
To answer questions, enquiries and questions
To send you some direct marketing and offers – which you can opt of by emailing or writing to us
To manage legal claims
To manage your identity, to detect fraud and for security reasons
By register, coming on to our site, purchasing or contacting us you agree to the above, all our terms and Privacy policy.
Data Protection/Retention Policy
We will keep your data and personal date and information for as long as you are a registered user on our website or other digital platforms or services, or for as long as needed to provided services to you and also for a some time afterwards.

If you cancel or do not wish to be associated with The Little Retro Shed at any time we will still hold such data and information for some time for different uses such as legalities, accounts, tax and to resolve any disputes.
We may use your IP address to diagnose any problems on our servers for the better of our site and company

We may use data from Third parties about you

WE may disclose or share information with third parties, our vendors or companies who work on our behalf but still in accordance with all our terms.

WE may share information to law enforcement agencies involved with fraud prevention and detection as we have duty to do so for the safety of our company and everyone else.
We use standard security measures on our website and we will treat your information in strict confidence and will endeavour to all we can to protect such information. However we cannot guarantee the security of any data we gather or you share. By using our site, making contact, sharing information, buying a service or registering you agreeing to all these terms, know the risks and accept inherent security risks and you cannot hold The Little Retro Shed, any owners, any staff or third parties responsible at any time, for any reason, unless its proven negligence or wilful default.
You have the right to request details we hold for you at anytime, please do so in writing and we will send this within 2-3 weeks. \

You have right to correct or rectify any data we hold for you, please request this in writing.