Delivery, Returns & Policies
Delivery of items
Delivery is free to mainland UK.
Delivery to the Channel Islands and Northern Ireland will incur a surcharge.
We do not deliver to any BFPO address.
We do not deliver any European or International orders.
We aim to ship all orders within 48hours.
We use Royal Mail, Hermes and DPD and all packages are tracked.
Our return Policy
Here at the The Little Retro Shed we understand that sometimes you can change your mind. If you do, our standard return policy for anything you buy from us is 30 days.
If you return the goods to us, unused with all the original packaging and tags attached and in a re-saleable condition we will provide a full refund.
In order to return an item please contact us via our contact form box (on contact us page) with your order details and reason for return and we will provide a return address.
Please note the return postage is paid for by the purchaser.
The item you are returning is your responsibility until it reaches us so for your own protection we strongly recommend that you send the parcel using a recorded/tracked delivery service that insures you for the value of the goods. We cannot refund return items that have become lost or damaged in the post while being returned to us.
Every item we sell is inspected before it is shipped, however occasionally manufacturing defects may exist or items become damaged in transit. If on receipt of your order an item is defective or damaged please contact us immediately via our contact form, which you can find on our contact us page. Should an item need to be returned as it is faulty or defective we will reimburse your return postage costs on receipt of returned goods.
This does not affect you statutory rights.
What are cookies?
Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners in order to make their websites work, or to work more efficiently, as well as to provide reporting information.
Cookies set by the website owner The Little Retro Shed are called “first party cookies”. Cookies set by parties other than the website owner are called “third party cookies”. Third party cookies enable third party features or functionality to be provided on or through the website (e.g. like advertising, interactive content and analytics). The parties that set these third party cookies can recognize your computer both when it visits the website in question and also when it visits certain other websites.
We use first and third party cookies for several reasons. Some cookies are required for technical reasons in order for our Websites to operate, and we refer to these as “essential” or “strictly necessary” cookies. Other cookies also enable us to track and target the interests of our users to enhance the experience on our Online Properties. Third parties serve cookies through our Websites for advertising, analytics and other purposes. This is described in more detail below.
The specific types of first and third party cookies served through our Websites and the purposes they perform are described below (please note that the specific cookies served may vary depending on the specific Online Properties you visit):
How can I control cookies?
When you submit information to The Little Retro Shed and through our website we do not share this data with any other company, person/s or third parties. The Little Retro Shed is committed to protecting our visitors and account holders at all times. We will only use the data in accordance with the General Data Protection Regulation, also know as GDPR – this includes all data you share with us voluntarily by you and the information we gather as you visit our websites.
We actively collect information when you visit our website, when you register or enter any details or make any contact, engage, enter promotion, rate, review or take a survey. Your personal information such as full name, address, email, phone number etc will be identifiable to you and we can use to match details with yourself.
Some areas of our site or services will mean you have to submit information, this is used for the services you are agreeing to and when doing so you agree to such services.
We will also passively collect information, as you navigate through the website, different pages and areas, this is gathered without you actively knowing. We do this by using different technology such as Internet protocol (IP), addresses, cookies, internet tags, and navigational data collection.
We may also receive information about you from third parties, including our commercial partners, other service providers, social media platforms, search engines and enforcement or debt companies.
To provide you with our services
Give you access to all services and searchable services
To administer competitions or offers you enter in to
To process payments you make
For internal administration and record keeping
To answer questions, enquiries and questions
To send you some direct marketing and offers – which you can opt of by emailing or writing to us
To manage legal claims
To manage your identity, to detect fraud and for security reasons
We will keep your data and personal date and information for as long as you are a registered user on our website or other digital platforms or services, or for as long as needed to provided services to you and also for a some time afterwards.
If you cancel or do not wish to be associated with The Little Retro Shed at any time we will still hold such data and information for some time for different uses such as legalities, accounts, tax and to resolve any disputes.
We may use data from Third parties about you
WE may disclose or share information with third parties, our vendors or companies who work on our behalf but still in accordance with all our terms.
WE may share information to law enforcement agencies involved with fraud prevention and detection as we have duty to do so for the safety of our company and everyone else.
You have right to correct or rectify any data we hold for you, please request this in writing.